(PRLog.Org) – Dec 15, 2007 – Web software development company Intelliants LLC has released version 2.2 RC2 of its eSyndicat Pro directory software. Used by webmasters in the development of indexed directories of web links with search capabilities, the purchase and installation of this latest release has proven itself to be a costly mistake for many.

The software is completely riddled with code bugs. A visit to the product’s customer support forum on December 15, 2007 revealed forum posts regarding hundreds of different bugs reported by product license holders. Bugs such as –

• Google pageranks not being added to URL listings when submitted to the directory.
• Website thumbnail images not appearing.
• Smarty errors when using product syntax to include PHP files into the existing product.
• Problems with the checking of reciprocal links.
• Crontab errors.
• Incorrect counts displayed for links within categories and subcategories.
• Inability to access features of the Admin Panel, such as providing descriptions for categories when created.
• Scripts are entering into infinite loops when executed, not stopping until the user closes the browser window.

The list of bugs goes on too greatly to mention them all here. And the sad part is that purchasers of installation licenses must first read through every post on the forum, discover every fix to every bug that has been posted, then apply those fixes to the product that they purchased before it will be rid of those bugs – and the software will still be buggy!

The bugs aren’t only in the software – they have crept into customer service and support as well.

Product support is practically nil. There are valid, reproducible bugs reported in the eSyndicat Forums that have not been responded to by anybody since they were reported – nearly two months ago. Purchasers of the licenses for the eSyndicat Pro directory software have become so irrate waiting on fixes for the bugs that they reported that some have begun demanding refunds and even threatening a class action lawsuit against Intelliants LLC.

In one instance, a customer with an “Unlimited Domains License” spent nine days begging, groveling, and finally seeking assistance from an attorney before he was given access to the installation keys that are required for installation of the software on a server. Though the service personnel who finally assisted the customer insisted that he never received notification from the customer through the site’s help desk ticketing system, that very same service person responded to the customer’s help desk ticket the day after it was opened, then marked the ticket as “Closed”.

For those seeking to purchase a web application for the development of a directory on their servers, it would be wise to first read the posts on eSyndicat’s forum before making this purchase. There are many other more qualified and less expensive scripts available on the market today that will not require the webmaster to install hundreds of fixes to critical bugs.

hmmmmm...Soooooo, what else is new about eShiticat!?

I read nothing new in that. Same ol song and dance from that group. I shit canned my one and only eShiticat script long time ago...never to return and spend another penny with them nor reccommend anyone else do so either!

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Directory Owners Forum - Don't waste your time, money or effort on a worthless directory or directory script!

Umm, so does this mean that esyndicat script is not very good or is it me reading too much into your post?


-MGS-

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Directory-Owners: The straight talking forum.
I recommend the phpLynx Business Directory Script

You interpreted my post very well and very clearly!

Well, I know of quite a few people who stand behind the product 100%, even in lieu of all the bugs. This is mainly because they can get Unlimited Domain Licenses, which enables them to use the script on as many sites as they please.

In my opinion, I think it would be extremely foolhardy to run a business with software as buggy as this. Especially if my customers are going to be paying money for positions within the listings displayed, or if they are going to be paying simply to be listed at all. Doing so just opens my company up to way too much liability.

I recommend to anybody even remotely curious about this product to do the following before making the purchase -

1. Register to use the forums at esyndicat.com/forum/index.php
2. Contact eSyndicat and insist on having access to the Pro users forum.
3. Take the time to actually read through the threads in the 2.2.xx forum at their site.
4. Ask yourself why paying customers are being used as beta testers for a product that should have already been tested and debugged.

I do, however, doubt that the guys at eSyndicat are going to make their Pro users forum open to people who have not already paid for the Pro script. Doing so would reveal the weaknesses in the product and most likely result in them losing sales and having to fold up shop.

Or it may be they are total idiots? My recommendation fwiw, stay a million miles away.

-MGS-

__________________
Directory-Owners: The straight talking forum.
I recommend the phpLynx Business Directory Script

Now there's a thought.

I wish someone had warned me sooner.

That's unfortunate about your troubles. Hopefully, the people at Esyndicat will be able to help solve these issues. I've always thought (just looking at the admin) that they had a good script.

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PHP Link Directory - start a directory and start making money
phpLD Forum - phpLD Mods

Been trying to get a site up since Dec 02. Still stuck at step 1 due to the bugs. Support at eSyndicat hasn't been much help so far. The only thing they have suggested is that I (a) reinstall the software, and (b) use a different web browser besides IE6. Well, if I have to use a different web browser to get this software working, am I also going to have to tell all my site visitors to get a different browser as well or they won't be able to use my site?

Should have Googled the search phrase 'eSyndicat bugs' before purchasing. Also, they have now tightly integrated 3rd party software into their product. That 3rd party software also contains bugs which are affecting the product adversly. Just Google 'fckeditor freed script' and you'll find tons of pages discussing this.

Why are you so patronizing David? Esyndicat has always been your main competition and you know it, be honest with everyone for christ sake, you won't convince anyone you really give a stuff.

-MGS-

__________________
Directory-Owners: The straight talking forum.
I recommend the phpLynx Business Directory Script